An intelligence that sees every way an order could move. Chooses the best. Moves it. And writes down why.
…thousands of businesses, from single stores to national platforms.
Burq Intelligence holds every detail of the order, every signal from your systems, every way it could move, and how each has performed: this provider, that zone, this package type, this hour, that outcome. Then it chooses the best way, and moves it. Every decision on the record, linked by what actually happened, so when the next order arrives, it knows what to do, and what not to.
↑ click a node type to isolate it in the graph
Every decision is written down. Every record makes the next one smarter:
The leading AI dispatch platform, powered by Burq Intelligence.
Click an order to see the decision behind it.
Every decision, yours and Burq's, in Shadow or live: searchable, immutable, exportable. The system of record.
Tariq booked a flatbed ($96) · Burq: load fits a box truck, flatbed capability unused, same 2-hour window, −$38.40.
4 big & bulky orders went to 3P while the truck sat at the store · Burq: consolidate all 4 onto the idle truck, utilization 31% → 58%.
Ana sent a same-day driver · Burq: ground parcel lands inside the 3-day promise, same-day speed was unpaid-for.
Tariq booked the flatbed partner · Burq agrees: only feasible equipment for the load. Agreement recorded.
You split across two crews · Burq's single-truck plan underestimated load time. Your call was right; correction sent to Learning.
Promoted after 5.0 weeks at 92% accept-rate (214 proposals). Burq now dispatches inside guardrails. Auto-demotion armed.
When your calls and Burq's diverge in a pattern, Burq proposes a rule edit. You decide, and see the effect on history before it applies.
Suggested constraint: frozen class: max route 40 min, or in-house with cooler bag
Suggested rule edit: add soft preference: Diego for pickups after 4 PM
Suggested rule edit: lower the bundle threshold to favor singles when savings are below $3
The shift is the savings: Burq moved 8pt of same-day volume to parcel where promises allowed: +$1,830 of this month's savings →
Autonomous outperforms Manual on this book: the evidence promotions run on.
Connect your fleet, whatever driver tools it runs on, and every order becomes a head-to-head: your drivers against the network, whichever keeps the promise for less wins.
Idle hours fill, cost per stop falls, and overflow is caught, never dropped.
Burq never asks for the keys. Every segment of your operation climbs from Manual to Autonomous on its own record, at your pace. And a segment that breaks a rule climbs back down.
Your team decides. Burq records. Every dispatch your dispatchers make is written to your Decision Ledger: the pick, the price, the runner-ups, the reasons. The record starts on day one.
Burq decides beside you. Its call is written next to yours, order for order. The delta between your calls and Burq's becomes the case for the next mode.
Burq proposes. Your team approves. One tap to accept, one to override, both recorded with reasons. Your overrides are respected and remembered: each one teaches the next decision.
Burq executes inside your policies. Full authority within the rules you set: caps, windows, provider constraints. Step outside policy and the order comes straight back to your team.
Thousands of independent providers across every mode, plus your own fleet, behind one connection. Burq grades each one where it actually works.




























When an order needs something, Burq Intelligence spins up an agent for exactly that job: a re-route, a check-in, a missing proof. It does the work and writes it down. There is nothing to build, configure, or babysit.
Every route, batch, and assignment, decided by the same graph that reads your orders. You choose how much authority it’s earned, per store, per service line.
Thousands of delivery providers, fleets, and carriers behind one connection, with coverage that expands without another integration.
Branded tracking pages, SMS, and email triggered by real delivery events, putting your name on every doorstep moment.
24/7 live support riding on the same decision context your team sees, covering re-routes, refunds, and resolutions.
Provider scorecards by zone, hour, and package type. Cost-per-delivery truth across your whole mix.
QR code and window cling ordering for any physical location. A customer scans, orders, and Burq handles the rest.
Exceptions stop being a job. Ops reads what broke, what Burq did, what needs a human, then gets on with real work.