From a full cart to a quick convenience trip, decided the same way.
Grocery & Convenience covers both ends of the same need: the weekly order and the quick trip.
Burq reads what each one actually is and decides accordingly, cold chain, time window, and all.
Chilled and frozen
Insulated capacity required, and a lane short enough to hold temperature.
Basket size
Past what a bike or a small car can take in one trip.
Customer window
Scheduled at checkout. Dispatched backwards from the window, not on receipt.
Provider fit
Insulated, inside the radius, and 94 on this lane for cold orders this month.
One basket, one provider, one reason on the record
ChillRun takes the order into the Thursday window at $16.40. The single-item run placed twenty minutes later goes to Fleetly on demand at $6.20.
Streamline grocery delivery operations
Protect your margins with reliable grocery delivery
Optimize costs across full grocery orders and quick convenience trips alike, with rates that hold steady either way.
Dependable drivers and accurate deliveries
Count on reliable drivers and high order accuracy, ensuring grocery logistics that keep your customers coming back.
Simplify store and department management
Manage grocery and convenience locations from one platform, whether it’s a full-service store or a c-store with a handful of SKUs.
Unlock the largest delivery network
Thousands of providers, one connection, refrigerated and white glove options included for whatever the order actually needs. A weekly grocery haul and a single forgotten item are read by the same graph, matched to the option that actually fits.
ChillRun
Insulated capacity, 94 on this lane for cold orders
Fleetly
Cheapest on the lane, no refrigerated vehicles
CityRun
Bike only past 4 pm, under the capacity this basket needs
Your own drivers
Both vans committed to the 5–7 route out of Midtown
Boost delivery reliability and cut costs
Every delayed order is rerouted automatically, and every provider assignment is decided against your actual cost and reliability data, not a flat rate applied to every order the same way.
Delayed orders rerouted
Reassigned before the promised window was at risk
Cold chain enforced
Providers without insulated capacity never offered the order
Assignment changed on cost data
Cheaper option passed over on this lane’s failure rate
Overrides by your team
Each one logged with who made it and why
Elevate your brand with customized delivery experiences
Branded tracking, real-time SMS, and integration into your existing systems, for a grocery order or a convenience run alike.
Keep your margins, across every basket size
- 01
Hours back every month
Save hundreds of hours a month through fast, automatic issue resolution.
- 02
Lower support cost
Reduce internal support costs by outsourcing the decision, not just the labor.
- 03
Billing that reconciles
Every charge reconciled against what actually happened, not what was estimated.
- 04
The right vehicle
Vehicle options matched to what each order actually needs, refrigerated, white glove, or a quick single-bag run.
Centralized store-level management
Every location runs its own deliveries and staff, grocery or convenience, while corporate reads the same record across all of them.
Midtown Market
24,308+11%Riverside Market
21,470+18%Harbor Point Express
16,922+9%Sugar Street Corner
12,845−3%Westgate Corner
11,602+6%Why choose Burq?
Expand your business
Meet delivery demand across every department and every basket size, from a full cart to a single item.
Control the customer journey
Keep customers loyal by providing a branded, consistent experience from in-store to doorstep.
Protect your margins
Deliver efficiently and cost-effectively, keeping operational costs low without sacrificing service quality.