Hot food, decided like it’s hot food.

Burq reads what actually matters about a meal order, the promise time, the distance, what’s happened on this lane before, and decides accordingly.

Not a generic delivery, a decision made for food that has to arrive the way it left your kitchen.

Restaurant kitchen plating an order for delivery
ORD-40912 · 2 hot entrées · promise 7:05 pm
deciding

Promise time

24 min left

Kitchen fires at 6:48. The window is what the decision is priced against.

Distance and lane

3.4 mi · Midtown

142 prior deliveries on this lane at this hour, with their outcomes.

Handling

hot, upright

Insulated bag required. Excludes providers without it on this lane.

Provider fit

Fleetly 94

Scored on this lane and this meal type. CityRun 81, cheaper by $1.20.

Assigned to Fleetly at $9.60

$1.20 more, four minutes of margin against a promise that cannot slip. The reason is on the record.

Every meal order is read this way. Not matched to whoever is closest.
30%Increase in order fulfillment speed during peak meal hours ensuring hot and fresh food
25%Reduction in delivery costs by optimizing profitability for restaurants
99%+Delivery success rate for meal deliveries
15minFaster average delivery time through optimized routing
30%Reduction in internal support costs thanks to Burq’s 24/7 delivery support
~$1MAnnual revenue retained through optimized provider assignments and reroute protection

Delivering excellence to your customers

Keep every dollar you earn

No commissions. Low, pre-negotiated rates on every delivery.

Reliable vehicles, every time

Every provider assigned is scored against this exact lane and this exact meal type, not a generic reliability average.

Preserve restaurant quality

Handling decided by what the order actually is: hot, fragile, time-critical, not treated the same as a generic package.

Thousands of providers, one connection

Every order, on-demand or catering, is read the same way and matched against the option that actually fits, not just whoever’s available.

See the provider network

One order · scored across the network
live

Fleetly

Insulated, 94 on this lane at this hour

$9.60

CityRun

81 on this lane, no hot-bag requirement met

$8.40

MoveCrew

Catering-capable, out of range for a 24-minute promise

excluded

Your own drivers

Both vans committed until 7:20

unavailable
DoorDash Uber Relay Favor dlivrd Skipcart Cater on Cue Courial

Simplified order management for any delivery type

On-demand, scheduled, or catering, decided by the same system either way. Every rule you set is enforced automatically, and every override is on the record.

See how dispatch decides

Tonight · three order types, one queue

On-demand

Dispatched on the promise clock, the moment the kitchen fires

128

Scheduled

Held, then dispatched backwards from the delivery window

34

Catering

Vehicle and headcount matched to the order before it is offered

9

Overrides by your team

Each one logged with who made it and why

3
One set of rules. The order type changes what the system weighs, not who decides.

Elevate your brand with customized delivery experiences

No third party between you and your customer. Branded tracking, real-time updates, and support that reads the same context your kitchen does.

See Brand experience

RRivera KitchenOrder #40912
Arriving 7:02 pm3 minutes ahead of the promise
Preparing
Picked up
On the way
Delivered
Rivera Kitchen: Your order is on the way, kept hot and upright. Track it here: riverakitchen.com/track/40912
Your name on every touchpoint. Tracking page, SMS, and the support thread behind them.

Keep your margins and expand your business

  • 01

    Hours back every month

    Save hundreds of hours a month through fast, automatic issue resolution.

  • 02

    Lower support cost

    Reduce internal support costs by outsourcing the decision, not just the labor.

  • 03

    Billing that reconciles

    Every charge reconciled against what actually happened, not what was estimated.

  • 04

    The right vehicle

    Vehicle options matched to what restaurant and catering orders actually need.

Centralized store-level management

Every location runs its own deliveries and staff, while corporate reads the same record across all of them.

Corporate view · this month
live

Midtown

20,719+13%

Riverside

19,165+20%

Harbor Point

19,001+8%

Sugar Street

17,184−2%

Westgate

17,163+4%
Delivery volumeshare of orders
Midtown 25%
Riverside 23%
Harbor Point 22%
Sugar Street 17%
Westgate 13%
Set at corporate, adjusted per store. Every location on the same record.

Why choose Burq?

No commissions, more profit

Say goodbye to delivery commissions and keep more earnings through competitive, pre-negotiated rates.

Reliable, catering-specific drivers

Matched by the same graph that reads every order’s actual requirements, not a generic delivery pool.

Direct customer relationships

Build loyalty by connecting directly with customers through branded tracking and personalized delivery experiences.

See how Burq reads a hot food order differently.

Book a demo