Burq, Inc. (“Burq” or “we” or “us”) respects your privacy and are committed to protecting it through our compliance with this privacy notice.
This Privacy Notice (our “Privacy Notice”) describes the types of information we may collect, use, maintain, protect, disclose, or otherwise process about you when you visit the websites https://checkout.burqup.com (the “Website”) as a buyer or seller or use our API Programming Interfaces (each, an “API”), and our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and APIs. By accessing or using our Website and APIs, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website and APIs after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
Although you may provide information about a child under 18 (subject to your full compliance with any applicable law), our Website and APIs are not intended for use directly by children under 18 years of age. No one under age 18 may directly provide any information to or on the Website or through the APIs. We do not knowingly collect Personal Data directly from children under 18. If you are under 18, do not use or provide any information on our Website or through the APIs or on or through any of their respective features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data directly from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us at privacy@burqup.com.
Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. However, Personal Data does not include any deidentified or aggregated information.
We collect Personal Data from various sources, including:
We collect the following types of Personal Data directly from you when you access or use our Website and APIs: real name, postal address, email address, telephone number, tokenized credit or debit card number or other financial information (for payment), business name, records of our delivery products and services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies (together with statistical information, such as weight and dimensions of the package to be shipped) and any other identifier by which you may be contacted online or offline. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us, which may include real name, postal address, email address, telephone number, and other related information for where your package is to be delivered.
The Personal Data we collect on or through our Website and APIs through:
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
As you navigate through and interact with our Website and APIs, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Website and APIs, including information about your equipment, browsing actions, and patterns. This includes:
The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and APIs and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu. More information about our use of specific cookies and how long they remain on your device can be found by clicking the “cookie” link on our Website and reviewing the specific cookies listed under each category of cookies.
Some content or applications, on the Website are served by third-parties, including analytics providers and application providers (including payment processors, like Stripe). These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
BY CONTINUING TO USE OUR WEBSITE, YOU HEREBY CONSENT TO OUR RECORDING YOUR MOUSE MOVEMENTS, KEYSTROKES, NAVIGATION PATHWAYS, USE AND COMMUNICATIONS YOU MAY HAVE WITH OUR WEBSITE, AND OTHER ACTIONS THAT YOU TAKE ON OR THROUGH THE WEBSITE AND OUR DISCLOSURE OF SUCH RECORDED INFORMATION TO THIRD-PARTY PROVIDERS OF SUCH TOOLS.
We may also create certain information about you. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes: unique identifiers, unique package tracking identifiers, records of products or services purchased, obtained, or considered, or other similar purchasing or consuming histories or tendencies (including shipping information, frequency of shipping, costs of each shipment, delivery times, delivery status, etc.), payment history, and other similar information.
We may collect Personal Data from third parties, such as our third-party delivery service providers. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes: delivery driver name, alias, current location and delivery address, third-party carrier unique tracking ID, records of delivery goods and services purchased, obtained, or considered to be purchased or obtained, visual information regarding package delivery or other delivery exceptions,. We may also collect credit history and other background information when you register for our services.
We use information that we collect about you or that you provide to us, including any Personal Data:
We may further anonymize or aggregate your Personal Data in accordance with applicable law such that it can no longer reasonably be used to identify you and use it without restriction.
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. However, we may disclose anonymized or aggregated information about our users, and information that does not reasonably identify any individual, without restriction.
We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:
We may also disclose your Personal Data:
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data we have collected about you. We have created mechanisms to provide you with control over your Personal Data:
You can review and change your Personal Data by logging into the Website and visiting your account profile page.
You may also send us an email at privacy@burqup.com to request access to, correct or delete any Personal Data that we have collected about you. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to change or delete your Personal Data if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. Note that we do not receive any payment information, and all payment functionality that receives payment information is outsourced to our payment process, which is current Stripe. Instead, we only receive a “tokenized” version of your payment information that may only be used with Stripe for recurring payments and/or refunds. Any payment transactions are encrypted by Stripe and we take no responsibility for use or availability of Stripe’s encryption technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website and one or more API keys for use of the APIs, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we have implemented measures to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website or through our APIs. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website or through our APIs (and our API servers).
In order to provide our Website and the use of our APIs to you, we may send and store your Personal Data outside of the country where you reside or are located, including to countries that may not or do not provide an equivalent level of protection for your Personal Data. Your Personal Data may be processed and stored in the United States and federal, state, and local governments, courts, or law enforcement or regulatory agencies in the United States may be able to obtain disclosure of your information through the laws of the United States. By using our Websites or APIs, you represent that you have read and understood the above and hereby consent to the storage and processing of Personal Data outside the country where you reside or are located, including in the United States. You are responsible for getting any necessary consents or complying with any applicable laws regarding the Personal Data of third-parties we may process in accordance with the foregoing.
Your Personal Data is transferred by Burq to another country only if it is required or permitted under applicable data protection law and provided, however, that there are appropriate safeguards in place to protect your Personal Data. To ensure your Personal Data is treated in accordance with this Privacy Notice when we transfer it to a third party, Burq uses Data Protection Agreements between Burq and all other recipients of your Personal Data.
We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page with a notice that the Privacy Notice has been updated on the Website’s home page. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Website’s home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.
Your continued use of our Website and our APIs following the posting of changes constitutes your acceptance to such changes.
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Data described in this Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Contact” page on our Website.